Terms & Conditions
In these Terms & Conditions, "we" and "us" means:
THE TERRY AUSTRALIA ENTERPRISES PTY LTD Trading as THE TERRY AUSTRALIA
ABN 73 168 717 440, the Website Owner,
and "you" means you the Customer or site visitor.
Please read the Terms & Conditions carefully before placing an order on www.theterryaustralia.com.au
These Terms & Conditions together with your order constitute the entire contract between us and you for the supply of products. No other Term & Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.
Please direct all enquiries for Online Purchases to info@theterryaustralia.com.au Please allow at least 1-2 days for us to respond to your enquiry.
OUR GUARANTEE
THE TERRY AUSTRALIA aims to provide exceptional customer service to all its customers. We are determined to ensure you are extremely satisfied with your order. If you have any concerns or questions regarding your order, please email info@theterryaustralia.com.au and we will endeavour to rectify the situation for you as soon as possible.
GST
On all Australian orders, THE TERRY AUSTRALIA prices are ex-clusive of the 10% GST charge on purchases. On International Orders, no Australian GST is charged for the product; however, it is law that GST is applied to freight. All prices shown on our Ordering System are ex-clusive of GST and a breakdown is provided within the checkout.
CURRENCY
All prices are shown in Australian Dollars.
COLOURS
Please note that colours of products will sometimes vary depending on the quality and make of the computer systems or monitors that they are being viewed on.
COLOUR OF FABRIC
Terry Towelling Hats are designed to fade and wear as you wash them.
ORDER ACCEPTANCE
Once order placement has occurred, you are engaged in a contract that sees you accept the prices and descriptions of the items you have ordered. Once an Order has been placed, with THE TERRY AUSTRALIA, you will receive an email confirmation of payment. This email does not indicate acceptance of the order, it is simply a confirmation that we have received it.
Unless an order is cancelled by you - the buyer, the order acceptance does not occur until THE TERRY AUSTRALIA has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded.
If we are unable to obtain authorisation for payment or in the case where we may suspect fraudulent use of credit card – we reserve the right not to accept your order. We also reserve the right to not accept your order if certain shipping restrictions apply for the area of delivery, or if the item ordered is out or stock or withdrawn from sale for any particular reason.
PAYMENT INFORMATION
Payment is made using Stripe. Payment will be processed as soon as your order has been submitted. In the event that your order cannot be filled – a refund for the full purchase amount will be processed immediately.
INFORMATION ON OUR WEBSITE
THE TERRY AUSTRALIA aims to keep content as up-to-date and accurate as possible. THE TERRY AUSTRALIA makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website. THE TERRY AUSTRALIA does not accept responsibility for any errors, or omissions in the site contents, although, THE TERRY AUSTRALIA will be pleased to correct any errors displayed on our web pages if advised of them. THE TERRY AUSTRALIA reserves the right to change or discontinue any aspect or feature of this website. THE TERRY AUSTRALIA intends to use royalty-free material for the site and not to use any copyrighted material. If this occurs, we will remove it. THE TERRY AUSTRALIA does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. We cannot accept responsibility for events publicised on our site and we advise anyone planning to attend at an event listed to recheck details. THE TERRY AUSTRALIA cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and THE TERRY AUSTRALIA is not responsible in any way for any of their contents.